Refund policy
Melimelfinds Return and Refund Policy
2-Day Return Policy
To request a return, contact us within 2 calendar days of receiving your order at melimelfinds@gmail.com. Include your order number and the reason for your return.
Return eligibility
To qualify for a return, the product must be in the same condition as when you received it, with its original packaging, accessories, and all included items. Products must not show signs of use, damage caused by the customer, or missing components.
How to return an item
You must contact us before returning any product and receive return instructions before shipping it back. We will provide the return shipping instructions, including where to send the item, after reviewing your request. Do not send an item back before receiving these instructions.
Return shipping costs
For a return that is not due to a defective, damaged, or incorrectly delivered product, you are responsible for return shipping costs. For defective, damaged, or incorrectly delivered products, contact us before arranging return shipping so that we can review the issue and explain the appropriate return arrangements and responsibility for shipping costs in accordance with applicable consumer protection laws.
Inspection and refunds
After we receive your return, we will inspect the product and notify you whether your refund has been approved. Refunds are subject to inspection and approval under this policy, except where applicable law requires otherwise.
If approved, your refund will be issued to your original payment method. We will notify you when the refund has been processed. Your bank or payment provider may require additional time to post the refund to your account. If you have questions about the status of your refund, contact melimelfinds@gmail.com.
Defective, damaged, or incorrect products
Please inspect your order upon receipt and contact melimelfinds@gmail.com if an item is defective, damaged, or different from what you ordered. Include your order number and a description of the issue so we can review it and work with you to resolve it fairly and in accordance with applicable consumer protection laws.
Your consumer rights
Nothing in this policy removes or limits any consumer rights required by applicable law. The 2-calendar-day return request period and the return eligibility conditions do not override any rights or remedies that applicable law requires.
Contact
For return and refund questions, email melimelfinds@gmail.com.