Shipping policy

Melimelfinds Shipping Policy

This policy explains shipping for electronics and accessories purchased from Melimelfinds.

1. Order Processing

Orders are processed after payment is confirmed. Processing times may vary depending on product availability and order volume. We will notify you if a significant processing delay occurs. Order processing time is separate from shipping transit time.

2. Shipping Destinations

We ship only to destinations supported at checkout. Enter your shipping address at checkout to see whether delivery is available and which shipping options apply to your order. Shipping availability may depend on your address and the items ordered.

3. Estimated Delivery Times

Our currently configured U.S. shipping options list estimated transit times of 3–5 business days for Standard shipping and 1–2 business days for Express shipping, where available at checkout. These estimates refer to shipping transit time and do not include order processing.

Delivery times vary depending on the destination, shipping carrier, weather, holidays, carrier disruptions, and other factors. Estimates are not guaranteed delivery dates. Review the available shipping options and any delivery estimates displayed at checkout for your order.

4. Shipping Costs

Shipping costs, if applicable, are displayed at checkout before you complete your purchase. Our currently configured U.S. rates are $8.00 USD for Standard shipping and $15.00 USD for Express shipping. Free Standard shipping is configured for qualifying orders of $70.00 USD or more. Availability and the final shipping charge for your order are shown at checkout.

5. Order Tracking

When tracking information is available, we will send it to the email address provided with your order. Tracking updates may take some time to appear after the carrier receives the package. If you have questions about tracking, please contact us with your order number.

6. Incorrect Shipping Information

Please carefully verify your shipping address, including any apartment or unit number, before placing your order. If an address needs to be corrected, contact us as soon as possible with your order number and the correct information. We will review your request, but address changes cannot be guaranteed after an order has been processed or shipped.

7. Delayed, Lost, or Damaged Packages

If your package is significantly delayed, appears lost, or arrives damaged, contact us with your order number and details of the issue. For damaged shipments, please keep the packaging and, if possible, provide photos of the packaging and affected items to help with the investigation.

We will work with the shipping carrier to investigate and help resolve the issue in accordance with applicable laws. Please contact us before sending back a damaged item so that we can provide appropriate instructions.

8. Delivery Issues

If tracking shows that your package was delivered but you have not received it, check the delivery address on your order, any carrier delivery notes or photos, and nearby safe locations. Where appropriate, ask household members, neighbors, or your building's reception whether they accepted the package.

If you still cannot locate it, contact us with your order number and tracking information. You may also contact the carrier for delivery details. We will review the situation and work with the carrier to investigate and help resolve the issue. A delivered tracking status does not automatically mean that we will deny assistance.